Shipping policy

We are currently experiencing temporary supply chain disruptions that may affect order processing and shipping times.

We continue to accept orders during this period. However, orders may take longer than usual to be processed and dispatched.

By placing an order, customers acknowledge that temporary shipping delays may occur. We will make reasonable efforts to fulfill orders as soon as possible and provide updates when necessary.

If we are unable to fulfill an order, customers will be informed of their available options, including cancellation and refunds where applicable under consumer protection laws.

We appreciate your patience and understanding during this temporary disruption.

 

NOTE: Orders will be dispatched no earlier than December 1st.

 

Shipping Time and Processing Time:

IMPORTANT: Please note that certain products, such as pistol-shaped cigarette lighters, may require additional processing and shipping time due to their product classification and applicable transportation regulations.

 

Customs, Duties & Taxes:
We ship Delivered Duty Paid (DDP) to most destinations. This means all applicable import taxes and duties are already covered — you won’t be charged extra upon delivery.

Tracking:
All orders include tracking information once they have been dispatched. Tracking updates may take a few days to appear after shipment.

Delays:
Please note that shipping times are estimates and not guaranteed. Delays may occur due to high seasonal demand, customs clearance procedures, or carrier service disruptions.

Lost or Delayed Packages:
If your order appears lost or delayed beyond the estimated delivery window, please contact us at contactcigpistol@gmail.com, and we’ll help resolve the issue as quickly as possible.

Once an order is marked as delivered by the shipping carrier, it is considered fulfilled. We are not responsible for lost or stolen packages after delivery confirmation.